Better Networking
Whether you own a
storefront business or operate from your home, relationship-building plays an
essential role in your business. Networking has the potential to provide
many opportunities such as word of mouth marketing, potential customers, and
mutually beneficial partnerships with other small business owners. Read
the following tips on how to make the most out of the time you invest in
networking.
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·
Be generous in giving out referrals. Referrals are as valuable as gold in the
small business world because receiving one provides a basis on which to build a
relationship as well as giving you a foot in the door when making that initial
contact. In order to receive more referrals from others, offer them to
other fellow small business owners. It is human nature for people to
return a favor; just think about the last time someone gave you a
referral. Didn’t you want to give them something in return to show your
appreciation? The more referrals you pass on to others, the more likely
they are to pass some on to you.
·
Look beyond your target market. Although the bulk of your time should be spent
focusing on your target market, it is still a good idea to look beyond that
demographic in order to connect with new people. For instance, a seller
of women’s beauty products caters mostly to her target market of young
professional women. However, at certain times of the year such as
Valentine’s Day and Christmas, she markets her business to men in search of
thoughtful gifts to give their girlfriends or wives. She holds men-only
shopping events in which a guy can feel comfortable shopping in a “girl’s
store”, and she encourages them to bring some photos of that special lady so
she can help guide him toward the appropriate products. When the men come
away with a good shopping experience and a grateful girlfriend, they are likely
to return as loyal customers and recommend her business to their buddies, dads,
and brothers.
·
Develop a reputation for excellence. In these times of economic hardship when mostly
everyone is looking for the best deal, people are still willing to pay a little
more for a quality product and outstanding customer service. Make each
customer glad that he/she chose you to do business with instead of a competitor
by providing those two things. Additionally, find ways to make customers
feel special each and every time they shop (not just the first time when you
want to make a good first impression). If you can consistently provide
what your customers wants and needs and do it in a way that they will enjoy,
then you will begin to build a reputation for excellent business
practices. Customers will recommend you to others, and you will become a
trustworthy and dependable force within your niche. Remember that this
takes time, so be patient, persistent, and always put forth 100%.
Just like any other
skill, networking requires practice in order to improve. Follow the tips
mentioned above and always seek out other resources to stay aware of current
networking trends. How do you improve your networking skills?
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